ERA has announced that it is extending its order times allowing customers to benefit from next day delivery when an order is placed right up to 5pm.
Understanding that its customers need flexibility to function in today’s competitive market, ERA has said it is committed to providing a delivery service that suits their needs and enables them to order the product they require at short notice.
Tania Tams, Head of Marketing at ERA, commented: ’Enabling our customers to be as flexible and efficient as possible, the Next Day Delivery Service with 5pm cut off is a huge achievement for ERA. It’s only possible thanks to the significant investment in our state of the art distribution facility, centrally located at the I54 business park, and the dedication of teams who are now working until 10pm to fulfil orders.
“This is a great asset not only to our larger customers, but also to smaller businesses who rely on quick turnaround and avaialbility rather than hold larger stocks themselves.”
Richard Eden, Head of Supply Chain, added: ”It has been a significant step change in operation to gear our warehousing teams and transport to deliver confidently on the 5pm cut off, but we have come together as a team to put the right processes in place to make this a service our customers can depend on. This will add not just flexibility, but can in turn lower the costs of inventory and storage for our customers given they can now get product from us at even shorter notice. The 5pm cut-off adds further value to the already great service offering of 98% product availability that ERA are proud of.
“An exciting development for us, we look forward to working together with our customers to help fulifil their needs.”
For further information, visit www.eraeverywhere.com.
