Brewers is rolling out advanced logistics software from Podfather across its nationwide network of decorator centres, helping it “achieve its sustainability objectives, improve customer service and support business growth.”

The post Brewers looks to boost fleet efficiency with Podfather logistics software appeared first on Professional Builders Merchant.

Elliotts has launched a new Help You Build Guarantee, billed as a “sector-leading initiative designed to redefine what builders, tradespeople and self-builders should expect from their merchant.”

The post Elliotts launches “industry-leading Help You Build Guarantee to redefine customer expectations” appeared first on Professional Builders Merchant.

STARK Building Materials UK has launched a new digital delivery tracking and notification service, designed to provide real-time updates on orders.

The post “Real-time delivery update service” launched by STARK UK appeared first on Professional Builders Merchant.

Huws Gray has partnered with Slimstock to enhance its central planning, automation and supply chain processes.

The post Huws Gray adds “AI-powered supply chain planning” in new partnership with Slimstock appeared first on Professional Builders Merchant.

Huws Gray has launched a new National Account Solutions division in a move designed to boost services for housebuilders, contractors and developers.

The post Huws Gray launches new division to “enhance customer service” for housebuilders and developers appeared first on Professional Builders Merchant.

In just three years since its launch, fibo Collect UK’s concept of ready-to-collect concrete, mortar and screed systems are now operating at merchants all across England, Scotland, and Wales, with further growth planned throughout 2026.

The post Ready-to-collect concrete systems “a recognised solution for builders’ merchants” appeared first on Professional Builders Merchant.

Research from the last-mile delivery business Gophr reveals only 27% of outlets serving mostly trade customers offer same-day delivery compared to 50% of DIY-focused retailers.

The post Hardware and DIY delivery speeds up while service to the trade “lags behind” appeared first on Professional Builders Merchant.

Stacey Booth, Head of Marketing & Portfolio at Okarno, examines how embracing smaller, more flexible deliveries enables merchants to differentiate themselves in a dynamic market.

The post Stock management: Okarno argues that it is all in the delivery appeared first on Professional Builders Merchant.

In the viewpoint column of PBM’s November edition, editor Paul Davies considers the findings of a number of recent customer research projects and the implications for the merchant sector...

The post Editor’s Viewpoint: Customer insight appeared first on Professional Builders Merchant.

Jewson has rolled out new Quadient oversize smart lockers at two flagship branches — its recently transformed Luton depot and the purpose-built ‘Branch of the Future’ in Farnborough.

The post Jewson partners with Quadient to provide 24/7 product access appeared first on Professional Builders Merchant.