Klipboard, formerly known as Kerridge Commercial Systems, outlines a number of key recent developments, including its “bold rebrand” alongside “a renewed commitment to innovation and a series of strategic investments and partnerships.”
Back in late 2024, Klipboard acquired Vigo Software in a move billed as bringing “best-in-class logistics and delivery management” into the organsiation’s ecosystem. The acquisition adds “powerful functionality” for delivery planning, pallet scanning, live tracking, ePOD (electronic proof of delivery) and real-time vehicle visibility — all essential tools for builders’ merchants operating high-volume, multi-drop deliveries.
As James Mitchell, CEO of Europe, said at the time: “By combining Vigo’s delivery expertise with Klipboard’s ERP and warehouse strengths, we can now offer merchants complete end-to-end control — from quote to doorstep.”
The firm also announced its partnership with Open ECX, giving customers a “faster, more automated way to process purchase orders, invoices and credits through secure electronic data exchange” whilst supporting its “mission to reduce paperwork and improve sustainability, eliminate manual errors and speed up end-to-end operations.”
Konnect 2025
Held in March at Stratford-upon-Avon’s Crowne Plaza, the company’s Konnect 2025 conference brought together customers, partners and industry leaders for two days of product updates, strategic insights and hands-on workshops. Most notably, it served as the public debut of the new Klipboard brand as well as highlighting the business’s recent developments and showcasing its next generation solutions.
The message at the event was clear — the rebrand is more than just a name change, constituting a “fundamental shift away from a collection of powerful, yet separate solutions, to a fully integrated ecosystem of business management solutions” which are designed to reflect the way the market has evolved and recognising the needs of its customers to “grow faster, serve better and operate more efficiently.”
“This isn’t innovation for innovation’s sake — it’s about delivering meaningful improvements that drive measurable impact.”
The result is a continuously evolving ‘ecosystem’ designed to stay ahead of industry challenges and delegates heard that, over the past year, Klipboard has “doubled down on its commitment to solving real customer problems through product innovation.” Indeed, Chief Product Officer DJ Jones revealed that the company had invested more than 500,000 hours into research and development in the last 12 months alone.
He said: “That’s time spent building, improving, and transforming the tools our customers use every day. This isn’t innovation for innovation’s sake — it’s about delivering meaningful improvements that drive measurable impact.”
Smarter payments
One of this year’s standout announcements has been the launch of a new integrated payment solution, designed to give distribution, wholesale and trade businesses “more flexibility, speed and control when it comes to taking and managing payments.” Built in partnership with leading global payment provider Adyen, Klipboard Money enables users to accept payments anytime, anywhere — whether that’s delivering materials to site, managing a busy trade counter, over the phone or running an eCommerce store.
Fully integrated into that aforementioned wider Klipboard ecosystem — meaning no more clunky terminals or manual reconciliation — the solution enables real-time visibility over cash flow and full PCI DSS compliance, simplifying financial management while enhancing the customer experience. Businesses can offer their customers more ways to pay — from card payments and bank transfers to digital wallets and flexible payments — to support everything from one-off transactions to recurring billing, helping to unlock working capital and reduce admin.
AI-powered decisions
In the building materials sector, where order volumes are high, product variation is complex and customer expectations keep rising, access to timely, accurate information is vital. Accordingly, a new suite of AI-powered tools has been designed to help merchants make better decisions, faster.
Klipboard Copilot, for example, is a natural-language AI assistant that gives staff across the business instant answers to common queries and can be used to carry out admin-heavy tasks instantly — without chasing reports or waiting on other teams — such as checking on stock levels across branches, pulling up past pricing for a customer quote or reviewing seasonal demand forecasts.
DJ Jones explained: “Klipboard AI helps businesses to find the right solutions, fast. It’s about giving users the tools they need to act quickly, confidently and accurately — whether they’re on the shop floor or speaking directly with a customer.”
Overall, Klipboard states that 2025 marks a turning point with the transition from Kerridge Commercial Systems introducing more than a new name but a new way of thinking, as “instead of siloed products and disconnected processes, Klipboard now offers a fully connected, integrated ecosystem (with) every tool designed to help builders’ merchants operate faster, with greater control and confidence.”
For more information on Klipboard, use the shortcode www.rdr.link/mbs014
