In today’s fast-paced environment, builders’ merchants need every advantage they can get to stay competitive and efficient. Leading roof systems manufacturer Marley understands these demands and is supporting merchants with its online My Account platform.
Built for Marley customers, My Account helps to streamline merchant operations by providing instant access to crucial information including quotes, price lists, active and completed order details, lead time updates plus new delivery tracking functionality.
The platform’s newly launched delivery tracking offers live updates of order progress for merchants. Once an order is on the road, the My Account dashboard will show real time vehicle location tracking and estimated time of arrival information.
Additionally, once a delivery has been made, merchants can also access pinpoint location data and download an electronic proof of delivery (ePOD) document easily from their My Account profile — ideal for busy merchants who deal with multiple suppliers.
Dan Redfern, Head of Marketing Communications at Marley, says: “My Account is continually evolving to best meet Marley customer needs — with the new delivery tracking functionality as the latest example. This new tool enables quick and easy answers to any questions merchants may have around order arrival times and proof of delivery, streamlining the whole delivery process.
“And this is just one component of the much wider, comprehensive package that My Account offers merchants. It also houses a wide range of free online training modules, alongside access to expert-led TEAMs and in-person training courses, all designed to help merchants boost their roofing and product knowledge.”
By making Marley account information instantly available, My Account frees up merchants’ time and gives easy access to the tools and knowledge they need to best support customers.
For more information, or to sign up or log in, click here to visit Marley’s My Account platform.
