Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, has announced that cloud hosting company Netplan has become an authorised Epicor partner for Epicor BisTrack. The BisTrack solution is a fully integrated enterprise resource planning (ERP) system designed for distributors, merchants and wholesalers. The company also announced the availability of the latest release of BisTrack (v3.8).
The recognition of Netplan as an official Epicor partner follows a long standing relationship where Netplan has been providing BisTrack customers with hosting, consulting and advisory services. The appointment means that Netplan will now be an active partner of BisTrack – on-premises and cloud solutions – in the UK and Ireland, as well as offering a full range of implementation and support services. The combined effort creates an extended pool of BisTrack talent and expertise that can better help customers maximise their investment and grow their businesses.
“We are delighted to welcome Netplan to our partner network in the UK,” said Sabby Gill, Executive Vice President Epicor International. “The partnership demonstrates our customer-first strategy because it gives customers access to a much larger pool of consultants that have the right in-depth industry skills and knowledge to help them get the most out of their BisTrack system.”
“We differentiate ourselves through our knowledge and our agile and flexible customer services, and we believe the Epicor partnership is the next step on our journey to providing customers with the best solution to their business challenges in our ever changing world,” said Arthur Duffy, Managing Director from Netplan. “We have already been working with a number of BisTrack customers, helping them take advantage of the extensive range of features and functionality that exists in BisTrack. Working cooperatively with Epicor means that we can continue to focus on excelling at what we do by using the best people, best practices and best technologies to meet customer requirements.”
“As a customer of Netplan and a BisTrack user, this partnership is extremely beneficial to us,” explained Bart Murphy, Head of HR & Operations at MP Moran & Sons Limited. “As a leading builders’ merchant with seven branches in the UK and Ireland, the cloud and BisTrack expertise offered by Netplan is helping us maximise our business growth. This partnership between Netplan and Epicor will only strengthen the service we have come to expect as we look to continue our focus on delivering the best possible services to our customers.”
Boosting the BisTrack UK business even further, version 3.8 has been released, containing many great new features and enhancements designed to grow business. The new version includes enhanced business intelligence features with new ways of filtering Smart Views – which gives users a powerful tool to explore and interrogate their data – and a new rich and flexible dashboard design model. Version 3.8 also gives BisTrack users more control and insight in the sales, purchasing, customer returns, pricing and journey planning modules.
The latest software release, coupled with Netplan’s unmatched cloud capabilities is a move which boosts the BisTrack UK business and means Epicor can better support its BisTrack customers on their growth path as well as meeting the demands and scale of its UK business.