Everbuild, a Sika company, is keeping its customers firmly in focus by continuing to invest heavily in the development of its product range and service offering over the next 12 months.
As a manufacturer and key supplier to the construction sector, Everbuild has remained operational throughout the pandemic and has worked hard to ensure that its merchant customers have the solutions and support they need. Throughout 2021, the company is set to unveil a number of updates across its extensive product range and will continue to invest in further improving the efficiency and sustainability of its manufacturing processes.
To reflect the current and ongoing challenges faced by both professional building contractors and merchants, Everbuild has adapted and enhanced its range of customer support services including offering fully COVID-secure and socially distanced product demonstrations when appropriate, and providing detailed technical advice remotely via its highly trained technical services team. The company has also created a dedicated COVID-19 support hub to help assist and advise its customer base throughout these unsettled and challenging times.
Looking ahead, Everbuild will continue to invest in its e-commerce and digital offerings and has recently established a dedicated e-commerce team to work directly alongside merchant customers who need help to improve their own websites and on-line presence.
Yassar Altaf, Head of Marketing, E-Commerce & Technical at Everbuild comments: “As we look ahead to 2021 and beyond, we remain positive but aware that it really isn’t business as usual. With that in mind, we’re committed to supporting our customers in any way we can, whether they use or sell our products and whether they are working on large-scale commercial contracts or smaller home renovations and DIY projects. A key aim for us is to ensure we can provide a reliable service but also a comprehensive mix of solutions that meet the needs of all our customers, whatever they are working on. Our ethos for this year is very much ‘Everbuild for Every Build’ and this will be underpinning everything we do to help our merchant partners going forward.”
To stay up to date with all the latest news and product developments from Everbuild, visit www.everbuild.co.uk
