The Independent Buying Consortium (IBC) has undergone a period of internal reorganisation over the past 12 months, as it seeks to bring more benefits to the industry.
This includes new board member, Commercial Director Dave Robertson, who joins Strategy and Finance Director Kishor Harsiani, Commercial Director Paul Read, and CEO Vick Patel, all of whom will work towards building on IBC’s successes and transforming the business further. The Board is said to be focused on delivering value to its members, securing quality partnerships with the industry’s leading material suppliers.
IBC supports independent merchants, working in partnership to improve their business efficiencies, offer product deals and help them compete on a level playing field with their national plc counterparts.
As well as deals on core heavyside building materials, IBC offers its members a range of business support services. An experienced team of 12 full-time members of staff work on their members’ behalf, negotiating deals, special offers and promotions.
Over the past year, IBC has been enhancing its systems and processes to ensure they continue to offer the very best professional support, product deals and financial benefits in a changing market.
These systems and processes are said to be based around four core pillars: Membership, Commercial, Finance & Data, and Marketing, which build upon IBC’s core foundations of bringing partnership, strength and value to the sector.
Much of IBC’s investment over the past year has focused on its Data processing, establishing the correct internal systems to provide its members with more accurate, faster rebate payments. IBC’s Customer Relationship Management (CRM) tool has been improved and updated, while fully automated rebate calculations mean members can now check their account information on IBC’s exclusive Member Portal, further reducing turnaround times.
IBC’s Marketing team are now working more closely with suppliers’ own teams to leverage their expertise and communicate effectively with IBC members, ensuring they are fully aware of all available deals, promotions and special offers.
Kishor Harsiani, Strategy and Finance Director at IBC, said: “This is a truly exciting time for us. The four pillars of IBC have focused the team and our plans for the future, with new systems and processes in place that have allowed us to improve our service. Our suppliers and members are already seeing the benefits and we firmly believe that we can continue to offer long-lasting partnerships of strength and value to all our stakeholders.”
For more information on the IBC, visit www.ibcbuyinggroup.com.
