JT Atkinson has appointed Intact as its new business software partner in a decision designed to “support its future growth plans and augment its competitive advantage”.
In the coming months, JT Atkinson is set to roll out Intact iQ merchant ERP software across its network of 30 branches, two warehouses and two online stores. The merchant states its investment in Intact iQ will “augment its focus on operational excellence and provide greater visibility and control of the business”. Flexibility to support growth was also said to be a key priority for the firm’s ambitious team.
Mark Atkinson, JT Atkinson Director, said: “The initial thing that attracted us to the Intact iQ solution was its underlying configurability and its openness to interface readily with other software. Our conviction only grew throughout the selection process as it became clear to us that Intact iQ has these characteristics built into it at its core.
“Recent events have underlined the need to be flexible and nimble. The requirement to adapt working practices quickly and effectively has been a huge challenge in the last 18 months, and we believe that Intact iQ will allow us to more readily adapt to changing circumstances going forward.”
Wide Ranging Benefits
Beyond the flexibility benefits Intact iQ offers, the project team at JT Atkinson were also impressed by what they termed as the ‘undeniably impressive’ range of features included. From merchant-focused features such as trade counter, advanced rebate management, hire, transport scheduling etc. to essentials such as business intelligence, workflow automation, mobile, online and CRM; all are included within one cohesive platform.
Mark added: “Intact iQ stood out early on because it checked off nearly all of our requirements in the base feature list, but the additional functionality demonstrated to us gave us the confidence that the solution would be able to continually grow and adapt alongside the business.”
Another principal factor for JT Atkinson was the integration capabilities the solution offered. Integration projects have a reputation of being notoriously onerous but modern, open ERP systems, like Intact iQ, are turning this on its head.
Mark explained: “The ability to seamlessly integrate with other systems was an important consideration for us. You don’t know what technology shifts are on the horizon so we needed to invest in an ERP system that can easily integrate with any current or future ‘best of breed’ solutions we use to ensure we retain a cohesive, central hub to run the business. Essentially, it’s about looking to the future and covering the unknowns and that’s what we’ll have with Intact iQ and its built in REST API capabilities.”
Working in Partnership
Speaking about the partnership Gary Brookshaw, Intact Product Director, said: “JT Atkinson is a well-established family business with high ambitions for business improvement and growth. This project will cover its multi-faceted business and bring together key elements such as warehouse management, hire and online sales. We will also drive core operational efficiencies and control where it matters – in its strong branch network.
“Its business already has a strong belief in the power of business intelligence but now, with the power and flexibility of Intact iQ, it can truly harness that information in business workflows to drive efficiencies, profitability, and growth.”
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