Klober has launched a new Training Zone online learning platform which is now available for merchant teams to develop their knowledge and boost their confidence in terms of making informed customer sales.
Developed in response to demand for manufacturer-led training and endorsed by BMI Group, Klober’s flexible new online learning platform offers a variety of on-demand courses, videos and other materials. Its launch comes after the supplier’s 2022 insights survey found that over one third (39%) of merchants want more training from manufacturers.
From the latest updates in roofing theory and British Standards to the ‘How to Install’ courses, each module has been developed in collaboration with roofing experts to provide information that will be most beneficial at the trade counter.
Marketing Director Pauline Manley said: “Learning and development has long been a focus here at Klober and we’ve worked hard to consolidate our training offering for merchants and stockists. It’s important for merchants to feel confident when it comes to advising contractors on the best roofing solutions for specific applications, and understanding products is a huge part of authentic sales.”
“Each module has been developed in collaboration with roofing experts to provide information that will be most beneficial at the trade counter.”
Individuals can track and share their progress through the ‘My Dashboard’ area of platform which saves progress and certificates for all learning activity. The Klober Training Zone also includes a number of useful resources available for download, which can be at a later date.
Pauline continued: “As much as we all agree that training is important, time constraints can make it challenging to navigate. Our survey findings reinforced this, with time being highlighted as a key barrier to training uptake. This is why creating a learning platform that allows for flexibility is so important.
“We will continue our in-person courses in Castle Donington for practical training but having an option that enables learners to access theory and product information remotely and at a time that suits them is the ideal solution. Our courses will be regularly reviewed against industry trends and regulations and our ears are open for ongoing feedback to ensure users get the best experience possible.”
General technical information is also available on the Klober website under the dedicated resource hub, where users will find available downloads such as datasheets, installation guides and BBA certificates.
Following significant installer feedback, Klober’s 6m and 10m Economy Dry Ridge Kits now include a ridge seal with fixed lugs for a quicker, easier installation. The new ridge seal, also referred to as a union, is designed with three fixed lugs which allows the lugs to sit securely over the top of the ridge tiles and keep the seal firmly in place when fixing the ridge tiles over the ventilation system.
The Economy Dry Ridge Kit comes in an all-in-one pack which includes items like stainless-steel screws and washers, clamping plates, and ridge batten straps.
Marketing Director Pauline Manley said: “We know roofers don’t have time to be running around finding all the ancillaries for a job separately, as well as it being highly frustrating to get to a job and find they’ve ran out of screws for instance. This is why we’ve combined the whole solution into one pack — it’s all about making their lives easier.”
