Carbon neutral company Lakes Showering Spaces is launching Lakes Partners — said to be a mutually beneficial partnership programme that helps stockists sell more.
The programme is built on a Customer Commitment Charter, developed to drive awareness and demand for Lakes’ stockist partners, along with new service and support initiatives to help customers grow their business profitably and sustainably.
Lakes believes every stockist is different, with different resources, ambitions and potential, so the Charter is said to be designed to match each stockist’s capacity, ambition, activity and commitment, to Lakes’ ambition, activity and commitment. This close-matching enables both to take advantage of the long-term growth opportunities in the showering space market. The partnership is based on an increasing scale of benefits and loyalty: the more partners commit, the more Lakes commits, and the more each will gain.
Sales & Marketing Director Mike Tattam explains: “Building longstanding partnerships with stockists is at the heart of Lakes’ strategy. Our journey over the last two years has been to help our customers take advantage of big changes in the market and capture a greater share. It has included exciting product developments, new high-quality sales tools, greater emphasis on the importance of showrooms, and influencing how showering spaces are sold so customers make the most of new lifestyle and demographic trends. But because each stockist is different, Lakes Partners takes a graduated approach where both sides are rewarded for their increasing commitment. The more we and our customers put in, the more each gets out of the partnership.
“Lakes Partners is a joint commitment to develop a long lasting, mutually rewarding, business,” concludes Mike. “Customers who sign up to our new Charter will benefit from Lakes’ leading service and support – including some powerful new business-generating tools – and our investment in product development that will change the market, boost its value, and help customers capture a greater share.”
