Customer Service Archives - Professional Builders Merchant

TradeKart partners with Uber Direct to “transform trade deliveries”

|Date: 16 Jan 2024

TradeKart partners with Uber Direct to “transform trade deliveries”

Already working with a number of UK merchant businesses, TradeKart has announced a strategic partnership ...

Already working with a number of UK merchant businesses, TradeKart has announced a strategic partnership with Uber Direct to allow more users of its rapid delivery app to order materials “that can be ...

16 Jan 2024
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Highbourne Group invests in installer support start-ups

|Date: 31 Aug 2022

Highbourne Group invests in installer support start-ups

The Highbourne Group has invested in two start-up businesses which aim to help plumbing and heating insta ...

The Highbourne Group has invested in two start-up businesses which aim to help plumbing and heating installers generate recurring income. ...

31 Aug 2022
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Ibstock Concrete introduces Customer Service Centre of Excellence

|Date: 01 Feb 2021

Ibstock Concrete introduces Customer Service Centre of Excellence

Based at the company’s Anstone site in South Yorkshire, Ibstock Concrete has launched a Customer Service ...

Based at the company’s Anstone site in South Yorkshire, Ibstock Concrete has launched a Customer Service Centre of Excellence. ...

01 Feb 2021
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sales-i explains how to protect customer relationships

|Date: 29 Jul 2020

sales-i explains how to protect customer relationships

Construction Industry Specialist at sales-i outlines the key imperatives for sales professionals fighting ...

Construction Industry Specialist at sales-i outlines the key imperatives for sales professionals fighting to protect customer relationships right now. ...

29 Jul 2020
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Tarmac Cement offers advice on customer engagement

|Date: 18 Feb 2020

Tarmac Cement offers advice on customer engagement

Paul Lees offers advice on customer engagement and how merchants can boost basket spend. ...

Paul Lees offers advice on customer engagement and how merchants can boost basket spend. ...

18 Feb 2020
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Cromar takes h&b award

|Date: 26 Sep 2019

Cromar takes h&b award

H&B has named Cromar Building Products as its 2019 Supplier of the Year ...

H&B has named Cromar Building Products as its 2019 Supplier of the Year ...

26 Sep 2019
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MKM gives thumbs up to Dunlop training

|Date: 24 Sep 2019

MKM gives thumbs up to Dunlop training

MKM Builders Merchants recently attended a day’s training at Dunlop’s Innovation and Technology Centre (I ...

MKM Builders Merchants recently attended a day’s training at Dunlop’s Innovation and Technology Centre (ITC) ...

24 Sep 2019
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Huws Gray showroom certified as Esse Specialist

|Date: 11 Jan 2018

Huws Gray showroom certified as Esse Specialist

The Powys showroom has received official recognition from the manufacturer for its customer service. ...

The Powys showroom has received official recognition from the manufacturer for its customer service. ...

11 Jan 2018
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Merchants risk losing custom by playing generic music on hold

|Date: 07 Feb 2017

Merchants risk losing custom by playing generic music on hold

Merchant call handling standards have come into question as the result of a recent study. ...

Merchant call handling standards have come into question as the result of a recent study. ...

07 Feb 2017
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