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Elliotts launches “industry-leading Help You Build Guarantee to redefine customer expectations”

|Date: 04 Aug 2026

Elliotts launches “industry-leading Help You Build Guarantee to redefine customer expectations”

Elliotts has launched a new Help You Build Guarantee, billed as a “sector-leading initiative designed to ...

Elliotts has launched a new Help You Build Guarantee, billed as a “sector-leading initiative designed to redefine what builders, tradespeople and self-builders should expect from their merchant.” ...

04 Aug 2026
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“Real-time delivery update service” launched by STARK UK

|Date: 29 May 2026

“Real-time delivery update service” launched by STARK UK

STARK Building Materials UK has launched a new digital delivery tracking and notification service, design ...

STARK Building Materials UK has launched a new digital delivery tracking and notification service, designed to provide real-time updates on orders. ...

29 May 2026
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Huws Gray adds “AI-powered supply chain planning” in new partnership with Slimstock

|Date: 03 Apr 2026

Huws Gray adds “AI-powered supply chain planning” in new partnership with Slimstock

Huws Gray has partnered with Slimstock to enhance its central planning, automation and supply chain proce ...

Huws Gray has partnered with Slimstock to enhance its central planning, automation and supply chain processes. ...

03 Apr 2026
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Huws Gray launches new division to “enhance customer service” for housebuilders and developers

|Date: 24 Mar 2026

Huws Gray launches new division to “enhance customer service” for housebuilders and developers

Huws Gray has launched a new National Account Solutions division in a move designed to boost services for ...

Huws Gray has launched a new National Account Solutions division in a move designed to boost services for housebuilders, contractors and developers. ...

24 Mar 2026
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Ready-to-collect concrete systems “a recognised solution for builders’ merchants”

|Date: 20 Mar 2026

Ready-to-collect concrete systems “a recognised solution for builders’ merchants”

In just three years since its launch, fibo Collect UK’s concept of ready-to-collect concrete, mortar and ...

In just three years since its launch, fibo Collect UK’s concept of ready-to-collect concrete, mortar and screed systems are now operating at merchants all across England, Scotland, and Wales, with fur ...

20 Mar 2026
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Hardware and DIY delivery speeds up while service to the trade “lags behind”

|Date: 20 Mar 2026

Hardware and DIY delivery speeds up while service to the trade “lags behind”

Research from the last-mile delivery business Gophr reveals only 27% of outlets serving mostly trade cust ...

Research from the last-mile delivery business Gophr reveals only 27% of outlets serving mostly trade customers offer same-day delivery compared to 50% of DIY-focused retailers. ...

20 Mar 2026
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Stock management: Okarno argues that it is all in the delivery

|Date: 24 Nov 2025

Stock management: Okarno argues that it is all in the delivery

Stacey Booth, Head of Marketing & Portfolio at Okarno, examines how embracing smaller, more flexible deli ...

Stacey Booth, Head of Marketing & Portfolio at Okarno, examines how embracing smaller, more flexible deliveries enables merchants to differentiate themselves in a dynamic market. ...

24 Nov 2025
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Editor’s Viewpoint: Customer insight

|Date: 07 Nov 2025

Editor’s Viewpoint: Customer insight

In the viewpoint column of PBM’s November edition, editor Paul Davies considers the findings of a number ...

In the viewpoint column of PBM’s November edition, editor Paul Davies considers the findings of a number of recent customer research projects and the implications for the merchant sector... ...

07 Nov 2025
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Jewson partners with Quadient to provide 24/7 product access

|Date: 12 Sep 2025

Jewson partners with Quadient to provide 24/7 product access

Jewson has rolled out new Quadient oversize smart lockers at two flagship branches — its recently transfo ...

Jewson has rolled out new Quadient oversize smart lockers at two flagship branches — its recently transformed Luton depot and the purpose-built ‘Branch of the Future’ in Farnborough. ...

12 Sep 2025
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JT Dove teams up with TradeKart for rapid customer deliveries

|Date: 18 Aug 2025

JT Dove teams up with TradeKart for rapid customer deliveries

TradeKart, the rapid delivery app-based marketplace for tradespeople, says it is thrilled to announce its ...

TradeKart, the rapid delivery app-based marketplace for tradespeople, says it is thrilled to announce its new partnership with JT Dove. ...

18 Aug 2025
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