Navien has announced the launch of a new online tool which will help installers find merchants quickly.
The new ‘Find a Merchant’ tool – which is available on the Navien UK website – has been designed to make the installer journey easier by sourcing the nearest merchant to their location with the supplier’s full range of boilers and heating appliances available for purchase.
Commercial Director Graham Parkes said: “With the demand for Navien UK heating products rising, especially ahead of the heating season, installers need a quick and reliable way to locate merchants. The ‘Find a Merchant’ tool has been designed to save installers time while supporting them in delivering excellent customer service, with easy access to Navien’s gas and oil-powered boilers.”
The boiler and heating appliance manufacturer announced its partnership with APP Wholesale Ltd in August, which has given installers across the country access to Navien’s full range of products – including its leading NCB500 and NCB700 ON Combi Crossover boilers – at approximately 2,500 independent merchants.
Graham continued: “Our goal has always been to support our installer network by providing them with the tools and resources they need to get the job done right. Through our trusted merchant partners, installers can access a wide range of products, from our highly efficient NCB500 ON and NCB700 ON Combi Crossover boilers to advanced Smart Plus Controllers.
“This ensures that their customers can benefit from reliable, energy-efficient heating solutions provided quickly by installers.”
The Find a Merchant tool is accessible from the Support Hub dropdown on the homepage of the Navien UK website, making it easier for installers to find inventory quickly in just a few clicks.
