Klipboard (the new name for Kerridge Commercial Systems) reports that it is proud to announce the appointment of Mike Hills as General Manager for the UK & Ireland.
With nearly 20 years of SaaS leadership, Mike “brings a powerhouse of experience in scaling software businesses, driving customer success and delivering operational excellence.” His appointment is said to signal Klipboard’s “intent to deepen its footprint in the UK & Ireland and unlock new growth opportunities” and is said to come at a pivotal moment as the business “accelerates its ambitious expansion across core verticals and geographies with exceptional products, services that provide business critical solution and value to its customers across the region.”
James Mitchell, CEO Europe, commented: “We’re absolutely thrilled to welcome Mike to the Klipboard leadership team. His customer-first mindset and proven ability to lead high-performing teams make him the ideal person to spearhead our next phase of growth in the region.”
Most recently, Mike served as Chief Customer Officer at Phocas Software, a Klipboard partner, where he led global teams across professional services, customer success, support and operations. Under his leadership, his team supported nearly 3,000 customers using Phocas’ financial planning and analytics (FP&A) platform.
Speaking of his new role, Mike said: “I’m excited to join Klipboard at such a dynamic time. The opportunity to help shape the future of Klipboard and support customers across the UK & Ireland is incredibly energising. I look forward to working with the team to deliver even more value to our users and partners.”
Described as a passionate leader, Mike champions a people-first culture, believing that empowered, fulfilled teams are the key to delivering exceptional customer experiences. Furthermore, he “brings a relentless focus on customer value and a deep commitment to innovation and operational excellence.”
Click here for more information on Klipboard’s services for the merchant sector.
