
Russell Roof Tiles is increasingly using artificial intelligence (AI) technology to “transform its daily operations and improve the quality of its products,” stating that it has reduced the time spent on some processes by more than 50%.
The leading UK roof tile manufacturer has invested hundreds of hours over the past 12 months by using AI to develop multiple tools to address the daily challenges faced by its manufacturing and operational teams and improve internal processes. For example, a new digital quality monitoring system has replaced traditional paper-based quality checks to record data electronically and directly from the factory floor. In turn, production teams and machine operators have real-time visibility of manufacturing performance across its two sites in Burton on Trent, covering production of tiles and uPVC accessories.
Machine operators can now make any necessary adjustments in real-time during the shift. This is helping to improve accuracy, minimise waste and avoid machinery down time.
Alongside this, AI has also been used for its team to access and analyse information held within the supplier’s enterprise resource planning (ERP) system. Instead of manually searching through data, staff can retrieve information easily and quickly identify priority orders to focus on the areas that require attention.
AI technology has also been used to improve order management with faster access to relevant information, resulting in customers having clearer, more proactive updates regarding their orders and deliveries being managed more effectively to ensure build programmes remain on schedule.
Group IT Director Chris Bailey said: “We identified key challenges that our teams regularly face and discussed how AI technology could boost efficiency. We have developed our own bespoke internal tools that are providing our teams with real-time information to work more efficiently and make faster decisions. Since the technology has been implemented into daily operations, it has allowed our teams to continue to deliver the quality and reliability that Russell Roof Tiles customers expect.
“One recent example of how these AI tools can speed up administrative tasks includes one element of our month-end financial reporting, a process which previously took around 60-90 minutes each month has been automated to be completed in approximately just three minutes. Alongside this, machine operators can now update stock numbers in real-time once a production run is complete, rather than the production team updating this on the system manually 8-10 hours later.”
Chris added: “Our quality manufacturing will always depend on the knowledge and experience of our fantastic staff. We are demonstrating how AI can complement that expertise.”
Chris has also been invited to speak about the benefits of AI for the company at SyteLine User Network (SUN) 37th Annual Conference in New Orleans in March 2027, sharing his expertise around how the technology is benefiting Russell Roof Tiles’ ERP system and helping the digital transformation of its manufacturing operations.
As a leading independent UK manufacturer of concrete roof tiles, fittings and uPVC roofing accessories, Russell Roof Tiles provides complete pitched roofing solutions designed for modern construction demands.