Staff from independent builders’ merchant Boys and Boden and plumbing merchant The Plumbline have got up to speed with the latest in tile adhesive and grout technology from Dunlop.
Counter staff from the independent chain, which has branches across the Welsh Marches, took part in two days of training at Dunlop’s state-of-the-art Innovation and Technology Centre (ITC) at its Stoke-on-Trent HQ. Led by Gareth Birks, Dunlop Technical Support Manager, the bespoke course included theoretical presentations and hands-on practical workshops on Dunlop tile adhesives, grouts and other tiling products including its new Pro Cover uncoupling mat system and Shower Waterproofing Kit.
Steve Wood, Training Manager at Boys and Boden, said: “We understand the importance of having staff who are skilled and have extensive product knowledge – this is what makes us stand out from the crowd. Boys and Boden would like to thank Dunlop for providing such an excellent course which included both the theory and the practical application of your excellent product range.”
Gareth Birks added: “Training is a key priority at Dunlop, and we believe it is important to give merchants and their staff the opportunity to learn about our products and enhance their skills, which will ultimately give them the confidence to sell more effectively.”
All courses for merchant staff are free and include practical and theoretical training on tile types, background preparation, fixing methods, products and more. Merchants have the option to pick and choose the modules that suit their requirements, ensuring that their training experience is tailored to meet their needs and on completion, all delegates will receive a selection of Dunlop merchandise.
For more information merchants should contact their Dunlop Area Sales Manager or email firstname.lastname@example.org
Picture Caption: Boys and Boden’s Senior Sales Manager Craig Begley was impressed with his tiling effort!