Pimlico Plumbing & Heating Merchants (PPHM) is expanding its premises to meet growing demand from tradespeople across the capital. The merchant will more than double its floor space – adding an additional 4,700 sq. ft. to its operations, complementing its existing 3,909 sq. ft – having secured premises adjacent to its existing store in central London.
Due to be operational at the start of 2016, this latest expansion follows on from the merchant launching seven-day opening to keep pace with demand from customers. As a result of the increased opening hours, the business says it is continually breaking weekly sales records.
The new premises will also support the company’s expanding delivery service. Operating with a fleet of three vans and BMW motorcycles, the delivery service enables tradespeople to order and receive products and equipment without leaving the job they’re working on and allows them to enjoy significant efficiency gains by avoiding unnecessary trips across London.
Founder Charlie Mullins said: “The pace of growth at Pimlico Plumbing & Heating Merchants proves we are giving the trade what they want, when they want it. Taking the additional space is a positive consequence of our move to 7-day opening and expanding our reliable delivery service. Offering the best quality parts and equipment is one thing, but giving it to trade professionals when they need them is another thing altogether.
“We live in a world where customers require their tradespeople to be increasingly flexible to fit in with their busy lives. It stands to reason, therefore, that merchants have to be as flexible.”
