Jewson has rolled out new Parcel Pending by Quadient oversize smart lockers at two flagship branches — its recently transformed Luton depot and the first purpose-built ‘Branch of the Future’ in Farnborough which opened last year.
These outdoor oversize trade lockers will provide customers with secure, 24/7 click-and-collect access for everything from small plumbing tools to large building materials. This move also marks another milestone towards Quadient’s stated mission of installing 40,000 Parcel Pending lockers worldwide by 2030.
Katia Bourgeais Crémel, EVP Parcel Locker Solutions Europe for Quadient, commented: “We believe in working collaboratively with our clients to add value at every touchpoint. Working side by side with Jewson, we’ve optimised the design and configuration of its locker solution, creating a fully customised exterior and branded locker experience.
“Our uniquely designed oversize lockers will now give Jewson’s customers the freedom they need to collect essential larger items outside of store hours, delivering convenience for the people who rely on its products every day. I’m excited to partner with Jewson as it embarks on its Branch of the Future transformation.”
Sam Johnson, Marketing Operations Director for STARK UK, continued: “Introducing 24/7 collection lockers into our offering marks a significant milestone in our commitment to customer convenience. The lockers integrate seamlessly into our operations, offering a simple, secure, and efficient way for customers to collect materials whenever it suits them.
“It’s another step forward in enhancing our service offering, making our customers’ jobs easier and keeping their needs at the heart of everything we do.”
