ecommerce Archives - Professional Builders Merchant

“Merchants expect Click & Collect sales to grow”

|Date: 13 Aug 2026

“Merchants expect Click & Collect sales to grow”

A survey of 300 branch managers from MRA Reports shows that 67% of general builders’ merchants “expect Cl ...

A survey of 300 branch managers from MRA Reports shows that 67% of general builders’ merchants “expect Click & Collect sales to increase at their branch over the next 12 months.” ...

13 Aug 2026
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Beesley & Fildes boosts sales with “fully autonomous AI agent”

|Date: 03 Jun 2026

Beesley & Fildes boosts sales with “fully autonomous AI agent”

Beesley & Fildes has launched Otis — a fully autonomous AI agent that searches live stock, builds quotati ...

Beesley & Fildes has launched Otis — a fully autonomous AI agent that searches live stock, builds quotations, manages trade accounts and handles complaints around the clock. ...

03 Jun 2026
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New Huws Gray website adds “increased convenience and greater personalisation”

|Date: 16 Mar 2026

New Huws Gray website adds “increased convenience and greater personalisation”

Huws Gray has launched a new website, “developed to enhance customer service and drive sales growth” whil ...

Huws Gray has launched a new website, “developed to enhance customer service and drive sales growth” while freeing up time for staff in its branches. ...

16 Mar 2026
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Lords update reveals Group revenue increase of 8.3%

|Date: 27 Jan 2026

Lords update reveals Group revenue increase of 8.3%

Lords Group Trading plc has issued its trading update for the year ended 31 December 2025. ...

Lords Group Trading plc has issued its trading update for the year ended 31 December 2025. ...

27 Jan 2026
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Coomers upgrades with Intact in 70th anniversary year

|Date: 22 Jan 2026

Coomers upgrades with Intact in 70th anniversary year

In a feature from PBM’s January edition, Intact’s Catherine Cane outlines the advantages of the company’s ...

In a feature from PBM’s January edition, Intact’s Catherine Cane outlines the advantages of the company’s next generation GenetiQ ERP solution, exploring the decision-making process behind Coomers Tim ...

22 Jan 2026
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Editor’s Viewpoint: A clear divide?

|Date: 24 Nov 2025

Editor’s Viewpoint: A clear divide?

In an early teaser for PBM’s December issue, editor Paul Davies cautions that the merchant sector needs t ...

In an early teaser for PBM’s December issue, editor Paul Davies cautions that the merchant sector needs to pay close attention to the ways in which the big home improvement retailers are increasingly ...

24 Nov 2025
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New BMF report aims to “set the standard for trade customer experience”

|Date: 10 Oct 2025

New BMF report aims to “set the standard for trade customer experience”

The Builders Merchant Branch of the Future, a comprehensive report sponsored by the BMF, is designed to s ...

The Builders Merchant Branch of the Future, a comprehensive report sponsored by the BMF, is designed to set new standards for the trade customer experience for the next decade. ...

10 Oct 2025
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Lords acquires assets of “online-only merchant” CMO

|Date: 09 Jun 2025

Lords acquires assets of “online-only merchant” CMO

Lords Group Trading plc has announced the acquisition of the “trade and assets” of CMO Group following a ...

Lords Group Trading plc has announced the acquisition of the “trade and assets” of CMO Group following a pre-pack administration process. ...

09 Jun 2025
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Face to Face with James Mitchell, CEO Europe of Klipboard

|Date: 09 Jun 2025

Face to Face with James Mitchell, CEO Europe of Klipboard

PBM speaks with James Mitchell, CEO Europe at Klipboard (the new brand identity for Kerridge Commercial S ...

PBM speaks with James Mitchell, CEO Europe at Klipboard (the new brand identity for Kerridge Commercial Systems). ...

09 Jun 2025
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BMDS names Omiteo as Technology Partner for new Industry Data Pool platform

|Date: 12 May 2025

BMDS names Omiteo as Technology Partner for new Industry Data Pool platform

Building Materials Digital Services, the joint venture between the BMF and NMBS, has appointed Omiteo as ...

Building Materials Digital Services, the joint venture between the BMF and NMBS, has appointed Omiteo as the official technology provider for the Industry Data Pool platform. ...

12 May 2025
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