P&H merchant value sales up but volumes still challenging, according to PHMI data

P&H merchant value sales up but volumes still challenging, according to PHMI data

The latest figures from the Plumbing & Heating Merchant Index (PHMI) report show total value sales for November 2023 through specialist plumbing and heating merchants were up +1.7% compared to the same month in 2022. However, volume sales were down -4.0% as prices increased +6.0%.

Compared to October, November value sales were up +5.5%. Volume sales recorded a +3.2% increase month-on-month, while prices also climbed +2.2%. There was no difference in trading days.

Total value sales over the last three months, September to November 2023, were +1.1% higher than the same period a year ago. However volume sales fell -4.2% as prices rose +5.5%. With one more trading day in the most recent three-month period, like-for-like sales, which take trading day differences into account, were -0.5% lower.

Comparing September to November 2023 to the previous three-month period (June to August), value sales increased +14.2%. Volume sales also grew +6.1%, while prices increased +7.6%.

Plumbing & Heating merchants’ value sales in the 12-month period from December 2022 to November 2023 increased +6.0% compared to the previous twelve-month period. Volumes slipped -1.7% and prices increased +7.8%. With one more trading day in the most recent period, like-for-like sales were +5.6% higher.

November’s PHMI index was 120.4. With an additional trading day compared to the base figure, the like-for-like index was 113.1.

Mike Rigby, CEO of MRA Research which produces the report, said: “UK construction fell again in November as yet more storms and floods brought projects to a standstill. Housebuilding was down -3.9%, however, housing repair and maintenance work increased by +3.8% in the three months to November according to ONS data. Despite mixed economic headwinds, RMI is showing itself to be more resilient than forecasters expected.

“According to the GfK Consumer Confidence Index published on December 15th, consumer confidence is rising, up +2 points to -22, a 20-point recovery from the battering it took under Liz Truss’ short-lived Government. In fact, it’s rising on all five of GfK’s metrics. But on those that matter most to building, Personal Finance situation over the last 12 months was up two points to -14, 14 points higher than December 2022; and Personal Finance situation for the next 12 months was up one point to -2, 27 points better than December 2022.”

Mike continued: “The Major Purchase Index was also up one point to -23, 11 points higher than December 2022, which is particularly encouraging for home improvements in 2024.”

Joe Staton, Client Strategy Director GfK, added: “Despite the severe cost-of-living crisis still impacting most households, this slow but persistent movement towards positive territory for the personal finance measure looking ahead is an encouraging sign for the year to come.”

To download the latest report, visit www.phmi.co.uk.


The Plumbing & Heating Merchant Index (PHMI) is the first to analyse point of sales data collated from specialist plumbing & heating merchants with combined annual sales of £3bn, to chart their performance month-to-month.

Based on data from GfK’s Plumbing & Heating Merchant Panel, which represents over 70% of the market by value, the report provides reliable data and a platform and voice for the industry, as well as for leading plumbing & heating brands.

It is produced by MRA Research for the Builders Merchants Federation and there is no overlap or double counting between PHMI and the Builders Merchants Building Index (BMBI) sales data.

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