Dulux Decorator Centre boosts customer training proposition

Dulux Decorator Centre boosts customer training proposition

Dulux Decorator Centre has launched “virtual in-store training via Dulux Academies to help customers upskill.”

The launch of Dulux Academy Virtual sees Dulux Decorator Centre introducing free in-store virtual learning featuring Dulux Academy training modules in nine of its stores. The programme expands on the merchant’s existing partnership with the Dulux Academy – which has face to face training facilities at five Dulux Decorator Centre stores – making industry-leading training more accessible to customers across the country.

The launch is described as the specialist decorators’ merchant’s latest commitment in supporting new entrants to the industry, as well as professional decorators looking to expand their skillset and increase their knowledge of products and techniques.

Dulux Academy Virtual provides access to virtual training solutions in-store via the Dulux Academy Hub. The programme will provide pre-recorded content, as well as access to live streaming sessions and a chance for customers to try the products to support their learning.

There will also be the opportunity for participants to test products themselves as part of the learning process, and Dulux Decorator Centre colleagues will also be on hand to answer any questions.

Topics featured as some of the content available includes:

Water Borne Application – a demonstration on how to best use water-based paints

What’s the difference between Trade & Retail? – an exploration of the two different sectors

Colour Theory & Scheming – an introduction to basic colour knowledge for design and decorating

Spray Tips Explained – an introduction or refresh on using this application method

Dulux Heritage – a look at this premium paint range and its benefits

Spray HVLP vs Airless – an insight into the difference between the two application methods

Guy Butterworth, Managing Director at Dulux Decorator Centre, explained: “The onsite training facilities we currently offer at five of our stores have been incredibly well received by newcomers to the industry as well as established decorators learning new skills and techniques. Now we are extending this proposition by offering free of charge online learning in selected stores, via the Dulux Academy Hub, giving our customers more accessibility to industry leading training when it’s convenient for them.

“This is crucial if we are to keep our industry thriving with opportunities to upskill the current workforce and train the next generation. The need is even more pressing as we face a skills shortage that is leaving 61% of UK painting and decorating businesses struggling to find workers with the necessary skills, according to our recent State of the Nation report.”

These facilities are available at the stores in Edinburgh, Belfast North, Leeds, Derby, Birmingham, Peterborough, Welwyn Garden City, Abingdon and Canterbury.

Decorators interested in attending a virtual Dulux Academy session can go into one of the selected stores to arrange a time convenient to them with a team member and pay on the spot. Dulux Decorator Centre members can also pay using their account. Additionally, if Dulux Decorator Centre customers are looking to book a face-to-face course, they can now do this online or via their local store.

Dulux Decorator Centre has launched “virtual in-store training via Dulux Academies to help customers upskill.”

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