Encon Insulation has noted it appreciates how difficult it can be for independent builders’ merchants to compete with larger national chains. That’s why the business has introduced a dedicated and experienced merchant team as part of an ongoing commitment, with the aim to become the distributor of choice for independent merchants.
Following feedback from independent merchants for better communication, each customer will have a local account manager who they can call upon. All of the account managers will be supported by Encon Insulation’s highly knowledgeable technical and skilled delivery teams across its UK network of 20 branches.
Providing tailored support in this way makes accessing Encon’s wide product range of insulation, fire protection and roofing materials, as well as interior systems, easier. They will also be offering personalised advice about the most effective solutions for various applications in conjunction with exclusive product offers and on-going training. All of this aims to help independent merchants stay on top of the latest products and technical knowledge to support their customers.
Additionally, the dedicated service includes prompt quotation turnaround, fast track collection, flexible nationwide deliveries (including part loads), a delivery lead-time promise and competitive pricing.
Mike Beard, Merchant Director for Encon Insulation and panel expert for BMBI (Builders Merchant Building Index) said: “This marks a hugely exciting time for Encon. We have always had an affinity with independents, but now we are able to fully demonstrate this commitment through our brand new team and offering, drawing on our experiences in the industry to help build valuable relationships and help merchants to grow and diversify their businesses.”
To contact your local Encon representative and for more information, visit: www.merchantchoice.co.uk
