Jason Smith, Managing Director at Okarno, reflects on a busy start to the year for the rebranded business.
In January we shared the exciting news that Artex was undergoing a remarkable transformation as it rebrands to Okarno. This is a significant milestone for our company, representing the next stage of our journey in becoming the leader for unique, sustainable supply chain solutions. Ultimately, the aim of rebranding is to consolidate our position as a trusted distribution partner within the industry, whilst opening up new opportunities for merchants.
We understand that customers are at the heart of our business, which is why we are focused on ensuring that their experience of dealing with Okarno is nothing short of exceptional. From personalised assistance in selecting the right product, receiving a single parcel through to pallet deliveries when and where they need them, as well as an efficient aftersales service, Okarno is committed to going above and beyond.
It is no coincidence that we chose a new strapline: There are no others like us.
Rebranding to Okarno also reinforces our commitment to sustainability. As a responsible organisation we understand the importance of protecting our planet for future generations. We have already made major advancements in adopting sustainable practices throughout our operations — from developing more eco-friendly packaging and implementing energy-efficient upgrades, through to switching to biofuel — many of which also help merchants on their own sustainable journey.
By choosing Okarno, customers can now make a conscious choice towards a greener and more sustainable future, helping to make a lasting and positive impact on the sustainable distribution of quality building products.
And over the next few months we will be making more exciting announcements — we already have a new website at www.okarno.com. Customers can look forward to a stronger, better aligned organisation, with a renewed commitment to placing customer service excellence and sustainability at the heart of the organisation.
Throughout it all, we remain the same great business, with exceptional people offering outstanding service, and which a growing number of customers have come to rely on.
For more information, visit www.okarno.co.uk