Setcrete has unveiled its merchant support package for stockists of the company’s products. This includes the provision of branded point-of-sale displays, colour-coded packaging designed to simplify product selection, tailored product training for merchant staff, and in-branch product demonstration days for merchant customers.
Expert technical support is available for both merchants and end users, either remotely by phone or video or by pre-arranged site visits.
In addition, the Setcrete website provides easy-to-access support tools, including a product selector ‘app’, a floor area coverage calculator and a merchant locator, as well as offering a library of product guides and data sheets, flooring installation videos, and a selection of cases studies, highlighting real-world product installations.
Setcrete has also implemented a comprehensive promotional campaign targeted at professional builders, focused on driving trade buyers to builders’ merchants.