Plumbing products distributor Arctic Hayes is gearing up to celebrate its 10th anniversary on 22nd July.
With “a remarkable decade of innovation, dedication and growth,” Arctic Hayes says it has solidified its position as a trusted partner in the industry, supporting more than 4,500 merchants across the UK and expanding its reach across Europe and to the US market.
The thriving business has developed an extensive product range, now boasting over 450 high-quality items. In the past year alone, Arctic Hayes has reportedly launched more than 50 new products, demonstrating its commitment to meeting the evolving needs of the industry and says it has now “cemented its position as the UK’s number one provider of pipe freeze products and training.”
The roots of Arctic Hayes date back to 1981 when Arctic Products began its journey, exclusively selling pipe freeze equipment. In 2001, Arctic Products was acquired by the Volvox Group and merged with PH Products Ltd, forming Arctic PH, which offered a range of products similar to those of Hayes UK.
In 2010, Lee Parsons and his father purchased Hayes UK, a small family business specialising in heating and plumbing consumables. This strategic acquisition set the stage for future growth and in 2014, Hayes UK acquired Arctic Products from the Volvox Group.
The merger of Arctic Products and Hayes UK led to the formation of Arctic Hayes with the subsequent consolidation of operations, brands, products, supply chains and customers marking the beginning of a new era for the company, enhancing its market presence and operational efficiency.
Lee Parsons, CEO of Arctic Hayes, said: “Reflecting on our history, it’s incredible to see how far we’ve come since Arctic Products’ humble beginnings in 1981. The strategic acquisitions and mergers over the years have shaped us into the industry leader we are today. Our journey exemplifies our resilience, innovation and commitment to excellence.”
Arctic Hayes attributes much of its success to its strong team ethics. The company supports various welfare initiatives, employee recognition awards and community events such as Candlelighters cancer support charity 5-a-side tournament, along with company events regularly held to foster a collaborative and motivated workforce.
Lee explained: “Reaching our 10th anniversary is a testament to the hard work and dedication of our entire team. Their unwavering commitment to supporting each other and our community, has been a crucial part of our success story.
“We are proud of our achievements and remain committed to innovation, quality, and customer satisfaction. As we look to the future, we will remain dedicated to innovation, quality and supporting the development of the UK plumbing industry and its extensive network of merchant customers. Here’s to another decade of excellence!”
10th Anniversary Key Milestones and Achievements:
Product Innovation: Over 450 products, with more than 50 new products released in the past year.
Market Trust: Trusted by more than 4,500 merchants across the UK.
Increased Facilities: In 2023 the company moved to a brand new, larger headquarters and warehousing facility in Leeds that reflects its growth, strategy and ambition.
Industry Leadership: The UK’s No.1 provider of pipe freeze products and training.
Global Expansion: Successful export operations to Europe & the US.
Industry Support: Participation at 10 industry events in 2024 to further support and engage with the trade.
Quality Assurance: Achieved ISO 9001 and 14001 certifications, underscoring our commitment to quality and environmental management.
For more information about Arctic Hayes and its product portfolio, please visit www.arctic-hayes.com.
